Stuck in a bit of design hell here. TfL want to remove a bridge over the A316 and replace it with a toucan crossing. The existing bridge uses deep steps, making it unusable for buggies, wheelchairs, bikes, etc. But a lot of locals can (understandably) see not much further than the grim traffic which the bridge crosses.
(See https://www.facebook.com/saveourfootbridge?fref=nf) Any ideas on how to address the problem, ut also the complaints? After all, it should always be possible to cross a road like this without the effort involved in the existing bridge ...